Shipping policy
Shipping Policy
Thank you for shopping with NovTune™.
Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Shipping Time
Estimated delivery time is 5–9 business days depending on your location.
Please note that shipping times may vary during holidays, high-demand periods, or due to carrier delays outside of our control.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.
Incorrect Address Information
Please ensure your shipping information is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect shipping details provided at checkout.
Lost or Delayed Packages
If your package appears delayed or lost, please contact our support team and we will do our best to assist you.
Contact
For any shipping-related questions, contact us at:
novtune@zohomail.com